FAQ
FAQ - Frequently Asked Questions
1. What is Kyore®?
Kyore® is a French football-inspired brand blending culture, art, and football. Each jersey tells a story, a tribute to nations & icons, and the shared passion that unites fans worldwide.
2. When will my order arrive?
Orders are dispatched within 24 hours and delivered within 6 to 8 days.
For more details, please refer to our Shipping Policy.
For more details, please refer to our Shipping Policy.
3. Which countries do you ship to?
We currently ship to 50+ countries worldwide.
For the complete list of countries we ship to, please refer to our Shipping Policy.
For the complete list of countries we ship to, please refer to our Shipping Policy.
4. Which sizes are available?
Sizes range from XXS to XXXL.
If a size is not visible on the product page, it means it is currently out of stock.
If a size is not visible on the product page, it means it is currently out of stock.
5. Which size should I choose?
Our jerseys follow European sizing with a slightly relaxed fit.
We recommend ordering your usual size.
For best accuracy, please refer to the size chart before ordering.
⚠️ This is an adult men's sizing guide and is not suitable for children.
We recommend ordering your usual size.
For best accuracy, please refer to the size chart before ordering.
⚠️ This is an adult men's sizing guide and is not suitable for children.
6. Can I exchange or return my item?
We offer a 14-day return policy, subject to conditions.
Items must be:
• Unworn
• In original condition
• With all tags and packaging
We strongly recommend reviewing our return policy before ordering to avoid unnecessary returns.
Items must be:
• Unworn
• In original condition
• With all tags and packaging
We strongly recommend reviewing our return policy before ordering to avoid unnecessary returns.
7. Can I return or exchange an item due to wrong size?
To maintain product quality and operational efficiency, we do not accept returns or exchanges due to sizing errors.
We highly recommend:
• Checking the size chart carefully.
• Contacting our support team before ordering if unsure at hello@kyore.store
We highly recommend:
• Checking the size chart carefully.
• Contacting our support team before ordering if unsure at hello@kyore.store
8. Is the quality guaranteed?
Yes. Each Kyore® jersey is the result of extensive research and development to achieve the perfect balance between lifestyle and performance.
• Comfortable and breathable
• Durable over time
• Premium finishes
• All logos are embroidered
Every jersey is designed as a collector’s piece, built to meet Kyore® standards.
• Comfortable and breathable
• Durable over time
• Premium finishes
• All logos are embroidered
Every jersey is designed as a collector’s piece, built to meet Kyore® standards.
9. How should I wash my jersey?
• Wash inside out at 30°C (cold wash)
• Do not tumble dry
• Do not bleach
• Do not iron directly on prints or embroidery
• Hang to dry in the shade
• Do not tumble dry
• Do not bleach
• Do not iron directly on prints or embroidery
• Hang to dry in the shade
10. Can I customize the jersey with a name and number?
Each Kyore® jersey is designed to tell a story.
For example, Champions Editions are produced with a fixed "CHAMPIONS" and year print.
To preserve their authenticity and exclusive value, these designs cannot be altered or personalized.
Some jerseys are intentionally created without customization options.
If you have suggestions or requests, feel free to contact our support team at hello@kyore.store
For example, Champions Editions are produced with a fixed "CHAMPIONS" and year print.
To preserve their authenticity and exclusive value, these designs cannot be altered or personalized.
Some jerseys are intentionally created without customization options.
If you have suggestions or requests, feel free to contact our support team at hello@kyore.store
